Ward Clerk

Ward Clerk

June 30, 2020 Job Listings 0

Mt. Grant General Hospital

200 South A Street, P.O. Box 1510, Hawthorne, NV  89415

Contact:           Hunter Bolanos, Human Resources

Phone:              775-945-2461

FAX:                775-945-0732

Mt. Grant General Hospital is accepting applications for the position of full-time Ward Clerk in the Acute department.  The Ward Clerk performs clerical and receptionist duties at the nursing station.  The duties shall include but are not limited to admissions, answering phones, directing patients and visitors, data entry, scanning, researching, typing spreadsheets and documents, filing, and other related duties.

Applicant must have the ability to multitask, work well with the public and other staff members, be organized, dependable, and be able to prioritize workload. Applicants must be open to working shift work, communicate efficiently with all staff and patients, and fill in when needed. Please see job description for list of job duties.

•    High school graduate or equivalent work experience including ability to read, write and comprehend medical terminology.

•    Previous experience in clerical or receptionist position; hospital experience or satisfactory completion of training program preferred.

Accurately input data into computer systems that are regulated by HIPAA.

•    CPR Certification will be maintained

•    Participate in annual mandatory training

Full-time employees are eligible for great benefits including medical, dental, vision, and life insurance, PERS retirement, 11 paid holidays and annual accrual of 15 days of annual leave and 15 days of sick leave. 

Deadline for applying:  Position is open until filled.

Applications and job descriptions can be downloaded from our website at www.mgghnv.org or be picked up and returned to the main Switchboard or mail to:  Mt. Grant General Hospital, ATTN: Hunter Bolanoss, P.O. Box 1510, Hawthorne, NV  89415.  Equal Opportunity Employer.

POSTED 06/30/2020 HAB


The duties listed below are examples of work typically performed by an employee in this position.  An employee may not be assigned all duties listed and may be assigned duties which are not listed below.  Marginal duties (shown in italics) are those which are least likely to be essential functions of this position.

1.   Communicates with members of the health care team, patients, and visitors using oral and written means and equipment such as the telephone, intercom, EMS radio and paging system. Receives messages and communicates them to the appropriate person.

2.   Maintains confidentiality of patient information. 

3.   Addresses, assembles, completes, and processes patient’s charts as indicated.

4.   Keeps patient records accurately identified.

5.   Maintains an accurate clinical record, recording information.

6.   Transcribes physician orders to the corresponding forms, complete appropriate requisitions, notifying ancillary departments of services needed and verifying information/orders with nursing staff (RN is over all responsible)

7.   Prepares and maintains Kardex information, including patient profiles

8.   Check charts daily for incomplete histories and operative summaries and brings same to the attention of the appropriate member of the health care team for correction.

9.   Checks charts and removes non-permanent reports when permanent reports are obtained.

10. Prepares special forms such as body-release permits. Obtains closed records from Medical Records when needed.

11. Prepares daily patient requisition forms when ancillary is ordered.

12. Initiates daily worksheets, such as graphics, diet slips, night reports and charge cards etc.

13. Orders supplies to maintain equipment/form stock and supplies. Assists with receiving, distributing, and sorting supplies. Prepares requisitions and reports for maintenance repairs.

14  Maintains an orderly and businesslike environment at the nursing station in order to assist members of the health care team in the performance of their jobs despite high-stress factors.

15. Directs/assists professional personnel and other staff as necessary.

16. Assist as necessary in the orientation of new staff to the unit.

17. Completes admission paperwork to the Emergency Room when requested/assigned.

18. Makes entries into the Emergency Room log book.

19. Screen current charts for incomplete documentation, flagging items for physician or other personnel to complete (in conjunction with the daily UR reviews).

20. Puts discharged charts in order, screens for missing information prior to sending chart to Medical Records.

21. Participates in the Hospital Quality Improvement Program, as expected of all employees.

22. Participates in the updating of Departmental Policies and Procedures, which is expected of all employees through the direction of the Department Supervisor.

23. Assists in patient care only within the scope of training of the individual ward clerk, or as directed in an emergency, under the supervision of a Registered Nurse or Physician.

24. Adheres to all Policies and Procedures of Mt. Grant General Hospital.

25. Perform other related duties at assigned.


Knowledge and Ability:

The following list of Knowledge and Abilities is the general nature and skills required for performing the job duties and it is not intended to be an exhaustive list of all responsibilities, duties and skills required for the position.

Knowledge of

  • basic typing/keyboard skills, preferred computer skills;
  • communication and interpersonal relationships responsibilities;
  • safety and infection control policies and procedures;
  • admission and discharge procedures;
  • reporting responsibilities;
  • handwashing procedures;
  • Hospital and department policies and procedures

Ability to

  • organize workflow, respond to emergencies, set a professional example and note detail;
  • perform detailed assignments, work under pressure, relate to patient, visitors and hospital staff;
  • record information;
  • communicate, prioritize and problem solve;
  • comply with hospital and safety policies and procedures;
  • comply with Resident Bill of Rights and Employee responsibilities;
  • work overtime, adjust to changes in days off and shifts on occasion if necessary;
  • be flexible and able to work in an environment that has frequent and multiple interruptions, which is stressful at times;
  • work overtime on occasion if necessary

Experience and Training:

Possess and maintain a current CNA license in the State of Nevada, maintain current certification in CPR and participate in annual mandatory training. 

•     High school graduate or equivalent work experience including ability to read, write and comprehend medical terminology.

•     Previous experience in clerical or receptionist position; hospital experience or satisfactory completion of training program preferred.

•     CPR Certification will be maintained

•     CNA certified required prior to employment or agrees to take class when available

•     Participate in annual mandatory training


The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.

Dexterity, coordination, and vision to use a keyboard and video display terminal.  Strength and stamina to bend, stoop, sit, stand, and walk for extended periods of time.  Some bending, reaching, squatting, and stooping is necessary.  The manual dexterity and cognitive ability to perform procedures, care plans and tasks as assigned.  The ability to communicate via telephone and in person.  Mental stamina to deal with emotionally difficult situations.  Moderate lifting (up to 50 pounds) and use of mechanical lifts as required or needed.  Strength and stamina to move, transfer and lift patients.

In compliance with applicable disability laws, reasonable accommodations may be provided for qualified individuals with a disability who require and request such accommodations.  Incumbents and individuals who have been offered employment are encouraged to discuss potential accommodations with the employer.


Work is performed under the following conditions:

Work environment is generally clean and comfortable.  Lighting conditions are typically good.  Frequent interruptions to planned work activities occur.  Changes in days off and shifts are possible and incumbent will be required to be available on short notice.  Exposure to infectious diseases and bodily fluids is common.  It is common to engage with family members of residents and patients during emotionally difficult periods of time.

FLSA Status:  Non-Exempt


  1. The above job description is meant to describe the general nature and level of work being performed; it is not intended to be an exhaustive list of all responsibilities, duties and skills required for the position.
  2. All job requirements are subject to possible modification to reasonably accommodate individuals with dis­abilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.
  3. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related duties request­ed by their supervisor in compliance with federal and state laws.
  4. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently.